ADT

Sr. Manager, Data Analytics

Source: beBee S2


Job DescriptionCompany Overview: At ADT, we’ve been in the business of helping save lives for more than 145 years. As the number one smart home security provider serving residential and business customers, our people are our most important asset. Headquartered in Boca Raton, FL and at more than 200 locations across North America, our employees help empower our customers to live more secure and confident lives. Join our team and help us protect what matters most. For more information, visit [Link available when viewing the job] or follow us on [Link available when viewing the job], [Link available when viewing the job], [Link available when viewing the job] and [Link available when viewing the job]. Position Summary:

The Sales Advanced Analytics group serves as ADT’s leading analytical authority on optimizing our Sales vertical. We are responsible for leading ADT Sales Team’s analytical roadmap and strategy for the organization’s Residential, Small Business, Custom Home, Dealer, and Inside Sales channels. This fast-paced and agile team works closely with ADT’s Sales leadership to conduct high impact analyses and enable transformative data driven growth for ADT. We analyze data regarding potential customers or newly acquired customers, translating data into high-value actionable insights for senior leadership and business partners, developing and refining new analyses in response to current business needs, and bringing expertise on emerging trends in data analytics and predictive modeling with a focus on supporting the Sales organization make smart data driven decisions.

This Sr. Manager will support the operating business units and other key members of the Sales Advanced Analytics team. He/she will be charged with uncovering customer insights and innovative growth opportunities. The ideal candidate will have a deep working knowledge of various analytical and statistical tools for evaluating trends and measuring performance against qualitative and quantitative objectives. This role will interface regularly with ADT’s senior sales leaders to provide updates on key analytical workstreams and synthesizing analytical output into strategic narratives. The role will be based in Boca Raton, FL.

Key Responsibilities include:
•Analyze ADT lead level and customer data to identify trends, patterns and insights
•Utilize correlations, cross-tabs, regression and other statistical analyses to identify sales insights and drivers affecting customer acquisition, engagement, satisfaction, and productivity
•Evaluate existing processes and insert smart decisioning methodology to maximize performance
•Interpret and translate analytical findings into coherent business strategy
•Work closely with the business to understand their pain points and build thoughtful strategies
•Measure performance of the implemented strategies and evaluate true incrementality
•Develop executive-level presentations to illustrate key data insights
•Design and conduct A/B testing with different innovative strategies to maximize learning
•Educate the leaders and partners about innovative framing and pros-n-cons of a specific move
•Understand the unsaid needs of senior business leaders to get ahead in structuring analysis
•Coach, train and mentor junior analysts. Be a stakeholder in the development of junior talent.
•Provide thought partnership to other business leaders and act as a trusted consultant

Job Requirements

1 days ago



Boca raton, Fl

ADT

Full Time

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